Terms of Service

Last updated: November 13, 2026

Welcome to Evermore Songs.

By accessing our website or purchasing a personalized song, you agree to these Terms of Service, subject to your mandatory rights under applicable law.

Please read these terms carefully before placing an order.

1. Our Service

We create personalized digital songs based on the stories, memories, messages, and creative preferences submitted by customers.

Our production process combines artificial intelligence technology with personal human editing and adjustments where needed.

Each song is individually created using the information provided during the ordering process.

2. Placing an Order

When placing an order, you are responsible for providing accurate and complete information.

This includes the personal story, names, lyrics-related instructions, selected music style, voice preferences, and any other customization details requested during checkout.

Please review your selections carefully before completing payment.

Once your payment has been confirmed, production begins immediately.

3. Delivery Times

We offer two delivery options:

Standard Delivery — Within 48 Hours

Your personalized song is scheduled to be delivered within 48 hours after successful payment and receipt of all required order information.

Express Delivery — Within 30 Minutes

For customers who select our express delivery option, we aim to deliver the personalized song within 30 minutes after successful payment and receipt of all required information.

Delivery times may be affected by technical issues, incomplete order information, or other exceptional circumstances.

If we anticipate a delay, we will work to communicate and resolve it as quickly as reasonably possible.

Your statutory rights regarding delayed or failed delivery remain unaffected.

4. Digital Delivery

All songs are delivered digitally as MP3 audio files.

No physical product is shipped.

Digital files may be delivered through email, a download link, or another electronic delivery method communicated during checkout.

Customers are responsible for providing a valid email address and ensuring they can receive the digital delivery.

5. Prices & Payment

All applicable prices are displayed during checkout.

Payment must be completed before production begins.

Additional charges for optional services, express delivery, or requested changes will be disclosed before the customer agrees to pay them.

Payments are processed through the available payment methods shown at checkout.

6. Cancellations & Right of Withdrawal

Every song is individually created for the customer.

Because production begins immediately after payment, cancellations are generally not accepted once production has started, to the extent permitted by applicable law.

Where required by law, customers will be asked to expressly consent to the early commencement of digital content delivery or relevant services and acknowledge the applicable consequences for their statutory right of withdrawal.

The loss of withdrawal rights only takes effect where the applicable legal requirements have been fulfilled.

Nothing in these Terms removes or restricts mandatory consumer protection rights.

7. Revisions & Customer Satisfaction

Customer satisfaction is one of our highest priorities.

We offer revisions to help ensure that your personalized song reflects the information and creative direction agreed upon during checkout.

Within the original scope of your order, we are happy to continue making reasonable adjustments until you are satisfied.

Free revisions include:

• Correcting incorrect pronunciation of names or words.

• Resolving technical audio defects.

• Correcting errors compared with the information submitted and approved during checkout.

• Making reasonable improvements within the agreed creative direction.

Additional fees may apply to:

• Rewriting previously approved lyrics.

• Changing the originally selected musical genre.

• Changing the originally selected voice preference.

• Replacing the approved story or substantially changing the song's concept.

Any additional fee will be disclosed and agreed upon before the extra work begins.

Requests for a substantially different song may be treated as a new order.

8. Creative Interpretation

Music is a creative product, and individual tastes may vary.

While we make every effort to honor your submitted preferences, certain creative elements, including melodies, vocal expression, arrangement, and interpretation, may vary.

We strive to produce songs that are meaningful, personal, and consistent with your original instructions.

Subjective differences in musical taste do not automatically constitute a product defect.

However, any applicable statutory rights concerning defective or non-conforming digital content remain fully protected.

9. Personal Use License

Upon delivery and payment, you receive a personal, non-exclusive, non-transferable license to use your completed song for private, non-commercial purposes.

Permitted uses include listening to your song, sharing it privately with friends and family, and playing it at personal celebrations or gatherings that are not commercial in nature.

Commercial use is not permitted without our prior written authorization.

Prohibited uses without such authorization include:

• Using the song in paid advertisements.

• Selling, reselling, or commercially licensing the song.

• Commercially distributing or monetizing the song.

• Including the song in commercial productions or paid promotional content.

• Claiming exclusive ownership or copyright over musical elements you do not own.

Public uploads, streaming-platform distribution, and monetized social media use are not included in the standard private-use license.

Customers who require broader usage rights must contact us for written permission.

10. Intellectual Property

All intellectual property rights remain with their respective lawful owners.

Purchasing a personalized song grants the usage license described in these Terms but does not automatically transfer copyright or other intellectual property rights.

Customers retain the rights they lawfully hold in the stories, text, and other original materials they provide.

By submitting such materials, customers grant us a limited permission to use and process them for the purpose of creating, delivering, and supporting their order.

Because artificial intelligence is used in production, the copyright status of particular generated elements may depend on applicable law.

We do not guarantee that every AI-generated element is independently eligible for copyright protection or entirely unique.

11. Customer Responsibilities

Customers agree not to submit content that:

• Infringes another person's intellectual property rights.

• Violates applicable law.

• Is unlawfully obtained or shared.

• Contains unlawful threats, harassment, or abusive material.

• Violates another person's privacy rights.

We may refuse or discontinue orders involving unlawful content, subject to applicable legal obligations and refund rights.

12. Privacy & Confidentiality

Personal stories and information submitted during checkout are handled in accordance with our Privacy Policy.

We do not publicly publish customers' personal stories or finished songs for promotional purposes without their permission.

13. Technical Issues & Service Availability

We aim to provide a reliable and high-quality service.

Occasional technical interruptions, processing errors, or delivery issues may occur.

We will make reasonable efforts to resolve these issues promptly.

Nothing in these Terms excludes remedies customers are legally entitled to receive for defective digital content or failed delivery.

14. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses arising from unauthorized use of delivered songs, inaccurate information supplied by customers, or events beyond our reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including mandatory consumer rights.

15. Governing Law

These Terms are governed by the laws of the Netherlands.

If you are a consumer residing outside the Netherlands, you retain the protection of any mandatory consumer laws applicable to you that cannot lawfully be excluded by a choice of Dutch law.

Any disputes will be handled by courts having jurisdiction under applicable law.

16. Changes to These Terms

We may update these Terms from time to time.

Changes will not retroactively remove rights under orders already placed.

The most recent version will be published on our website.

17. Contact

For questions regarding these Terms, your order, or your personalized song, please contact our customer support team through the contact information available on our website.

Every song is personal. Every story deserves care.