Shipping policy

Shipping & Delivery Policy

Last updated: November 13, 2026

At Evermore Songs, your personalized song is created and delivered digitally, so there is no need to wait for physical shipping.

Whether you're preparing a special surprise or celebrating a meaningful moment, we strive to deliver your song quickly and reliably.

Digital Delivery Only

All personalized songs are delivered as MP3 audio files.

We do not ship physical products, CDs, or printed materials.

Your completed song will be made available electronically, such as through email or a digital download link.

Delivery Options

Standard Delivery — Within 48 Hours

Your personalized song will be delivered within 48 hours after your payment is confirmed and all required order information has been received.

Express Delivery — Within 30 Minutes

Need your song quickly?

Our express delivery option provides priority production, with delivery targeted within 30 minutes after payment confirmation and receipt of all necessary order details.

Express delivery is available when offered during checkout.

Any applicable express delivery fee will be displayed before payment.

When Does Production Begin?

Production starts immediately after successful payment, provided the information needed to create your song has been submitted.

Please ensure that all names, personal details, music preferences, and instructions are correct before placing your order.

Missing or incomplete information may delay delivery.

Worldwide Availability

Our digital songs are available to customers worldwide, subject to any applicable legal or technical restrictions.

Because delivery is electronic, there are no physical shipping costs, customs duties, or physical delivery addresses required for receiving your song.

How Will I Receive My Song?

Once your song is ready, it will be delivered electronically using the delivery method communicated during checkout.

Please make sure your email address is entered correctly.

We also recommend checking your spam or junk folder if you have not received an expected delivery email.

Delivery Delays

Although we work hard to meet our delivery timelines, unexpected technical difficulties or other exceptional circumstances may occasionally cause delays.

If your order is delayed, please contact our support team.

We will investigate the issue and work to deliver your song as quickly as possible.

Where a delay or failure to deliver gives you a statutory right to a remedy, including cancellation or a refund, that right will be respected.

Revisions After Delivery

If your song needs adjustments, we are happy to help.

Incorrect pronunciation, technical defects, and errors compared with the approved order details can be corrected free of charge.

Other changes to previously approved creative preferences may involve a small additional fee.

Revision delivery times depend on the nature and complexity of the changes requested.

Contact

For questions about delivery, missing files, or technical problems, please contact us through the customer support details on our website.

Please include your order number so we can assist you as efficiently as possible.

Your special moments deserve a soundtrack — delivered straight to you.